Job Description Summary
The Strategic Account Manager is responsible for building, maintaining and growing sales revenue in
product portfolio through development and implementation of targeted account
planning and sales strategies with Mayo Clinic. Collaborates cross-functionally to deliver the most appropriate, high quality solutions to clients. Creates and executes on strategies to ensure client generation and retention.
Job Description
Identifies key business opportunities, existing and new key decision makers within strategic accounts.
Provides Executive Team updates on strategic accounts revenue growth and development.
Ensures a full understanding of current revenue and revenues sources in targeted accounts.
Understands local market trends and customer needs to develop a strategic plan to meet customers’
needs including collaborating with team members.
Develops and executes on strategic selling process, including appropriate documentation and utilization
of appropriate tools.
Present partnership opportunities to health system leaders, decision makers and referral sources to drive
new business growth. Quantify value of partnership and financial/economic
terms to decision makers.
Prioritizes accounts based on health system needs, total potential, referrals, and service needs. Uses
available information, including internal information and third-party data, to understand customer needs
and identify opportunities.
Creates and updates short-and long-term account plans and objectives; utilizes to guide actions. Tracks
activity and process toward objectives.
Identifies key customer decision makers and builds relationships to gain access to all decision makers.
Demonstrates the ability to execute strategic plans across company portfolio of product / service
offerings.
Conveys and reinforces elements of the value proposition appropriate for each account and decision
maker.
Adjusts messaging based on customer relationship life cycle (e.g., potential new account vs. long standing,
loyal referral source).
Successfully organize multiple, on-going work streams, internal partnerships, and growth opportunities.
MUST HAVE EXTENSIVE MAYO CLINIC EXPERIENCE
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